Software Development Engineer Jobs in Pune - PTC

Your Role
As a member of the IoT CRT, resolve customer incident and bugs in Navigate and all the Manufacturing Apps. Interact with TS, PM, TPM, QA, NPD teams to get clarity on issues and resolve them quickly to meet SLA

Your Impact
CRT primary role is to help customers succeed when they adopt PTC’s IoT Products. When customers face issues, CRT steps in to directly support the customer and resolve issues within the agreed SLA thereby improving customer satisfaction.

Your Team
Be a member of the IoT CRT Apps team. This team supports customer issues in IoT Apps and allow the core development teams to focus on new product development.

Your Day-to-Day

Interact with TS, TPM and PM to reproduce customer issues, understand the working of any functionality, prioritize bugs, incidents, improvements, fix issues and submit issues. This role requires getting in conversations with customers along with TS to reproduce issues or provide solutions.

Must-Have Skills (3-5 Bullet Points)

• Strong technical skills – javascript, angular JS, core java, databases, Debugging tools, IDE
• Good interpersonal and communication skills
• Strong problem solving and lateral thinking skills
• Drive for quick resolution of issues
  
  

PTC Company Description

About PTC (NASDAQ: PTC) PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.

Why Join Us And Benefits Summary

When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what it’s like to work at PTC at #lifeatPTC. We believe that diversity of experience and background leads to better ideas and a stronger company. We encourage everyone to bring their unique perspectives to our team. We take a holistic view of the employee experience and provide you with what you need to take care of your health, your wealth, your well-being, and your career. PTC benefits are among the most competitive in the industry. While your salary is the major component of your compensation, you also receive a competitive benefits package including:

Retirement Savings Plan with Company Match

Employee Stock Purchase Plan (ESPP)

Healthcare and Dental insurance

Paid Time Off and Sick Time

Birthday Day-off

Tuition Reimbursement (Canada, India, Israel, US)

Holiday Pay

Employee Referral Program

Management and Employee Training Development