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Software Product Technical Support Jobs Opening in Dayspring Technologies at Banashankari, Bangalore

Software Product Technical Support
Dayspring Technologies
Bangalore(Banashankari )
0 to 3 Years
20000 - 30000 Monthly
Dayspring Technologies
Last Date 02 Jul 2022
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Dayspring Technologies - Job Details

Date of posting: 03 May 22

Software Product Technical Support

Professional experience:

  • Analytical thinking Able to understand the customer's point of view and suggest appropriate solutions. 
  • Excellent written & spoken English - Should be able to support customers
  • through live-chat. Write concise and effective emails. Phone support to customers based in US/UK.
  • Experience in SQL Professional experience in writing SQL queries & functions.
  • Comfortable working with large data sets.
  • Excel & Google Sheets Should be able to use advanced Excel or Google Sheets formulas.
  • Good typing speed Reasonable typing speed to communicate with multiple
  • customers.

Job role & responsibilities:

  • Suggest new features by understanding customer needs.
  • Able to support customers based in US, Europe & Canada.
  • Rotational shift - 3-month day shift followed by 3-month night shift.
  • A person with integrity and the ability to handle sensitive information.
  • Expected to communicate frequently with team members and manager.
  • Able to multitask and handle multiple customer requests at same time.

Specifications:

  • One to Three years experience. Freshers can apply.
  • B.E / BCA / B.Sc. (CS) graduates with data analysis and spreadsheet skills.
  • Compensation based on experience and skillset.
  • For immediate full-time hire based in Bangalore.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 3 Years )
State : Karnataka
Country : India

About Dayspring Technologies

Company Profile Dayspring is a software product company based in Bangalore. We build
products with a focus on financial reporting and analytics. Our customers are thousands of
small and medium-sized businesses around the world. Started in 2014, we are a close-knit
group of 30 working to make analytical software simple and intelligent.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Dayspring Technologies recruiting Software Product Technical Support Experienced(0 to 3 Years) candidates candidates nearby Bangalore(Banashankari ).Dayspring Technologies vacancies for Software Product Technical Support is recruited through Written-test, Face to Face Interview etc.
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