Software Support Engineer Jobs in Bangalore - DMX Technologies India Pvt Ltd
Job Description
Job Description
- Logging and resolving customer issues related to software’s
(Company owned product and third party products)
- Multiple product handling (Network Management Tool, Infrastructure
Management suite, Cloud portal etc.)
- Escalation and reproduction of technical issues for the
development team
- Deploying of software patches
- Knowledge Area
- Knowledge on Windows/Linus operating system
- Knowledge on SQL databases (ODBC connections/ Database
Querying)
- Basic knowledge on Network
- Knowledge on coding logic
- Added Advantage: Python, Java
- Interpersonal Skills
- Should have good Communication skills
- Ability to understand and quickly grasp new tasks and ideas
- Good troubleshooting skills
- Ability to work well as part of a team
- Possess a strong desire for self-improvement and advancement
Job Particulars
About Company
DMX Technologies is a member of a $40 billion, KDDI Japan. DMX Technologies is a system integrator with its head-quarters in Hong Kong and presence across 9 countries in Asia.
DMX India focuses on delivering niche solutions in IT service management, data security, data center & mobile solutions. These niche solutions are brought in partnership with companies like Dell, Citrix, KDDI and DMX’s own range of solutions.