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Software support engineer Jobs in Delhi - Divergent infosoft technologies

Software support engineer

Divergent infosoft technologies
experience-icon 1 to 3+ Years
salary-icon 15000 - 23000 Monthly
Expired

Posted: 04 Jun 18

Job Description

  • We have very urgent requirement for #software support engineer
  • Location-Delhi
  • Experience- 1 to 4 yrs.
  • Profile – software support engineer
Job Description:-
  • Software Support Engineers serve primarily to address technical issues relating to software implementation, function and upgrades. 
  • They resolve customer complaints or problems and create product problem reports and troubleshooting documents for each issue. 
  • Software Support Engineers also work closely with development teams to identify and resolve any technical problems that might arise during the development of software. 
  • These engineers might also be involved in developing and leading training classes to educate customers about software products.
  • Job involves development of enhancements and support)
  • Should have strong Knowledge in Visual FoxPro
  • Should have sound knowledge with minimum 1.5 year of experience in  software support,Experience in Software Implementation
  • Experience in application software support
  • Good communication skills
  • Support Customer's queries Over Phone / On Premise
Must have :
  • Knowledge of Installation, configuration and maintenance of servers.
  • Some knowledge of database and network related issues. Ready to Provide the on site support to client
  • Having good knowledge of SQL Database.
  • Reference would be highly appreciated.
Software Support Engineer Skills:
  • Address customer concerns and issues regarding software installation and operation.
  • Document complaint reports and troubleshooting steps.
  • Assist software developers to resolve technical issues during the software development process.
  • Teach customers how to install and use new software products

Job Particulars

Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id430178
Locality Address
State Delhi
Country India

About Company

DIT is an Indian software resource center engaged in catering to the software requirements of large multinationals and domestic industries in India, having corporate office in New Delhi. DIT was established in 1991. DIT is broadly engaged in the following Product & Services.

1. Off Shore Developement & Infrastructure

Can provide space (upto 80,000 square feet), infrastructure (hardware and other equipment), recruitment of professionals, management of facilities and complete services to set up software development facility in India. This could be provided either on lease or as a tie-up.

2. Software Products

DIT is mainly focused on the development of products related to HRMS, Recruitment & Payroll. Another area of focus is customized Financial Accounting which branches into products like micro ERP (Miracle) Manufacturing accounting including Production planning & control material management and other products like School Accounting & Library accounting.

All the software products are highly flexible and are available on Visual Basic as front-end and SQL or ORACLE as backend. Unix based version of the same software is also possible. All products are open-ended and require very little customization. For example Payroll software is totally rules driven and the
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