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Software Support Engineer Jobs in Pune - Optymyze

Software Support Engineer

Optymyze
Expired

Posted: 03 Mar 21

Job Description

Job Description

Software Support Specialist

Optymyze is looking for a Software Support Specialist who will work with the Support Team to respond and resolved the support ticket requests noticed at Application, Database & Infrastructure level and make sure the platform is working seamless issues.

This is you
  • Innovative - You take a forward-thinking approach in all that you encounter, and you are always seeking new ways of understanding.
  • Diligent - You persevere when faced with obstacles and commit to seeing things all the way through.
  • Passionate - You are strongly invested in your work and you’re confident when sharing the results of your efforts.
  • Creative - You have ability to solve complex issues at operational and application level by providing new ideas/solutions.
  • Ownership - You do not hesitate to take ownership of situations and do not leave anything un-responded.
  • Collaborative - You enjoy sharing ideas and work with colleagues to create value by solving business challenges

Qualifications

This is what you’ve done
  • Support Experience - You have an experience of 2 to 4 years working in Software Support/Technical Support departments, providing application/software support to platforms based on JAVA deployed on Linux Servers with Cloud Architecture.
  • Database Management - You are great at checking diagnostics on databases through custom scripts/queries and can identify performance bottlenecks from your data analysis.
  • Troubleshooting - You are great at diagnosing and reporting software defects within secure test environments and can handle technical issues that may arise before and after project go-live. You advocate for regular system monitoring and following up on unresolved issues.
  • Project Management - You’ve worked with all levels of management and geographically diverse teams. You are a strong communicator and leader who has championed projects to drive them to success.
  • Process Improvement - You have always looked for more efficient ways of doing things and find fulfillment in identifying and presenting solutions to stakeholders.
  • Continuous Learning - You enjoy learning about new technologies and products to understand and transferring that knowledge to your team members.
  • Communication - You have excellent business communication skills (both Written and Verbal)
  • Flexible - You have worked in 24*7 cycle and do not have any issues working in Night Shifts and Weekend Shifts

Additional Information

This is us.
  • Entrepreneurial - An entrepreneurial culture where you are encouraged to try new ideas and to quickly fail in the spirit of learning and continuous improvement.
  • Innovative - A team of smart colleagues that challenges the status quo and shares a passion to innovate, be the best, and win.
  • Visionary - A place where you are expected to make an impact at all levels and to redefine the box—not just think outside of it.
  • Successful - A renowned leader in a multi-billion dollar, untapped market with unlimited potential for growth.

Job Particulars

Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1135229
Locality Address
Country India

About Company

Optymyze
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