Software Support Engineer Jobs in Pune - Optymyze
Job Description
Job Description
Software Support Specialist
Optymyze is looking for a Software Support Specialist who will work with the Support Team to respond and resolved the support ticket requests noticed at Application, Database & Infrastructure level and make sure the platform is working seamless issues.
This is you
This is what you’ve done
This is us.
Software Support Specialist
Optymyze is looking for a Software Support Specialist who will work with the Support Team to respond and resolved the support ticket requests noticed at Application, Database & Infrastructure level and make sure the platform is working seamless issues.
This is you
- Innovative - You take a forward-thinking approach in all that you encounter, and you are always seeking new ways of understanding.
- Diligent - You persevere when faced with obstacles and commit to seeing things all the way through.
- Passionate - You are strongly invested in your work and you’re confident when sharing the results of your efforts.
- Creative - You have ability to solve complex issues at operational and application level by providing new ideas/solutions.
- Ownership - You do not hesitate to take ownership of situations and do not leave anything un-responded.
- Collaborative - You enjoy sharing ideas and work with colleagues to create value by solving business challenges
This is what you’ve done
- Support Experience - You have an experience of 2 to 4 years working in Software Support/Technical Support departments, providing application/software support to platforms based on JAVA deployed on Linux Servers with Cloud Architecture.
- Database Management - You are great at checking diagnostics on databases through custom scripts/queries and can identify performance bottlenecks from your data analysis.
- Troubleshooting - You are great at diagnosing and reporting software defects within secure test environments and can handle technical issues that may arise before and after project go-live. You advocate for regular system monitoring and following up on unresolved issues.
- Project Management - You’ve worked with all levels of management and geographically diverse teams. You are a strong communicator and leader who has championed projects to drive them to success.
- Process Improvement - You have always looked for more efficient ways of doing things and find fulfillment in identifying and presenting solutions to stakeholders.
- Continuous Learning - You enjoy learning about new technologies and products to understand and transferring that knowledge to your team members.
- Communication - You have excellent business communication skills (both Written and Verbal)
- Flexible - You have worked in 24*7 cycle and do not have any issues working in Night Shifts and Weekend Shifts
This is us.
- Entrepreneurial - An entrepreneurial culture where you are encouraged to try new ideas and to quickly fail in the spirit of learning and continuous improvement.
- Innovative - A team of smart colleagues that challenges the status quo and shares a passion to innovate, be the best, and win.
- Visionary - A place where you are expected to make an impact at all levels and to redefine the box—not just think outside of it.
- Successful - A renowned leader in a multi-billion dollar, untapped market with unlimited potential for growth.
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1135229
Job Category IT/Software , Diploma
Locality Address
State Maharashtra
Country India
About Company
Optymyze
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