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Software Technical Support Jobs in Pune - Paras Infotech

Software Technical Support
Paras Infotech
12th Pass (HSE), BCA, BE/B.Tech(CSE, IT), Diploma(CSE), B.Com, BA(Accountancy, Business Management)
2015 - 2017
Paras Infotech
Last Date 31 Dec 2017

Paras Infotech - Job Details

Date of posting: 20 Nov 17
Job Summary

  • Are you ready for a fun and rewarding job that utilizes your problem-solving skills in a challenging and fast-paced environment? 
  • We are looking for a talented software technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our company.
  •  You will be supporting end users during troubleshooting activities as well as interacting directly with operating systems, hardware, and software to provide updates and patches. 
  • We value our employees and encourage each person to contribute ideas for improvement in both daily procedures and long-term goals. 
  • You can enjoy the satisfaction of using your particular skills to help people while working in a positive and encouraging office environment.
Job Responsibilities:

  • Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
  • Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
  • Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance and updates when necessary.
  • Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel.
  • Increase personal technical knowledge by reading trade publications, operating manuals when possible.
  • Develop training manuals and troubleshooting procedures to help both support personnel and end users interact properly with hardware and software.
  • Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades.
  • Create and implement new processes to improve efficiency and customer satisfaction while reducing costs.
Job Skills & Qualifications Required:
  • High school diploma and willingness to learn through on-the-job training
  • Strong communication skills and ability to remain calm and professional in all circumstances
  • Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
  • Working knowledge of PC and Microsoft Office Applications

Preferred:

  • College degree/High School/Equivalent
  • Bilingual English/Hindi

Hiring Process : Face to Face Interview, Telephonic Interview

About Paras Infotech

Paras Infotech, started its operations in 1997 by Mr. Kiran Patel to offer best of the IT services in retail sector. With a humble startup it climbed the ladder by providing value added services to enhance the quality of retail business process. With over a decade’s experience in the field, the group is committed to provide Value added services to enhance the retail business process by offering quality but economical software solutions to various segments.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Paras Infotech recruiting Software Technical Support fresher’s in Pune. The Paras Infotech vacancies for Software Technical Support is filled through Face to Face Interview, Telephonic Interview etc.
Paras Infotech jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with 12th Pass (HSE), BCA, BE/B.Tech(CSE, IT), Diploma(CSE), B.Com, BA(Accountancy, Business Management) are selected to full fill the vacancies in IT Software-Engineer job field. The fresher’s applying for Software Technical Support should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Paras Infotech recruitment, fresher’s are mostly chosen for the department IT Software-Engineer. To learn more about the current jobs and other details, it is better to go through official site of Paras Infotech and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Paras Infotech and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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