Solution Specialist Jobs in Bangalore - Matic Network
Job Description
Requirements
- 2 to 5 years of experience
- Investigating, troubleshooting, diagnosing and resolving technical issues in a cloud/SaaS environment
- Communicating effectively (both verbal and written) with our customers and internal stakeholders
- Customer obsessive and roll up the sleeve attitude to help resolve customer issues or queries with a minimum resolution time
- Adding recurring issues to knowledge base articles or FAQs to minimise the turn around time on closing support tickets
- Give constant and constructive feedback to team leads, product and engineering team to improve customer experience and suggest process improvements.
- Problem solving, having a natural curiosity and demonstrating the ability to learn rapidly
- Communicating well with different audiences (developers, technical and non-technical users)
- Follows standard practice and procedures to solve problems; analyses situations or data. Monitors situations and data
- Exchanges straightforward information, asks questions and checks for understanding
- Experience in any programming languages like GO, Python
- Linux/Unix operating systems and REST API
- Database (SQl/Oracle)
- Exposure or hands on experience in AWS/Kafka/Elastic Search
- Blockchain experience
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1014781
Job Category IT/Software , Diploma
Locality Address
State Karnataka
Country India
About Company
Matic Network
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