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Sr Associate Jobs in Chennai - Sutherland

Last Date 18 Dec 2020
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Sutherland - Job Details

Date of posting: 23 Oct 20
Job Description

Sutherland is seeking an attentive and goal-oriented person to join us as Consultant – Collections. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Consultants in this role get to: Be the Point of Contact: Educate the customer regarding their payment and negotiate an approximate payment date where it will be completed. Negotiate a payment date of the customer’s debt. Be responsible to Manage inbound and outbound calls to recover from applicable/assigned accounts/costumer. Process correspondence. Define Sutherland Reputation: Maintain the best customer experience possible achieving the collection goals. Deliver an experience to every customer meeting CreditShop’s service standards. Consistently Deliver: Achieve all agreed KPI’s. Work pro-actively to ensure potential issues are escalated appropriately.

Qualifications
  • English proficiency language skills (maintain an English conversation, be able to read and write in English)
  • Negotiation Skills
  • Collection Skills
  • Able to work positively in a fast-paced, changing environment.
  • Ability to multitask and have excellent organizational skills.
  • Building rapport, be able to show empathy
  • Effective Communication skills
  • Working knowledge of PC Environment
  • Comfort and familiarity with desk top tools
  • High School Diploma is required (Bachelor’s degree is a plus)
  • Experience working in a customer-centric environment is a plus
  • Experience working in finances related field is a plus
  • Experience working in collections is a plus

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Sutherland

Sutherland
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Sutherland recruiting Sr Associate Experienced(0 to 3 yrs) candidates candidates nearby Chennai.Sutherland vacancies for Sr Associate is recruited through Written-test, Face to Face Interview etc.
Sutherland Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Sr Associate position in Sutherland. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Sutherland recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Sutherland and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Sutherland and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Sutherland and near your city and get a secured career.