Sr . Customer Support Representative Jobs in Solapur - Sygina Data Systems Private Limited
Sr . Customer Support Representative
Sygina Data Systems Private Limited
Expired
Posted: 19 May 20
Job Description
Sr . Customer Support Representative
Sygina Data Systems Private Limited
2 - 3 years
Mumbai, Bengaluru, kalyan
Responsibilities:
- Manage Inbound and Outbound Calls, Chats and Email Tickets.
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
- Set appointments and follow up with prospects via email and phone.
- Build sustainable relationships and engage customers by taking the extra mile.
- Creating Documentation and help Files to streamline the process.
- Meet personal/team qualitative and quantitative targets.
Skills and Qualifications:
- Graduate/ Under Graduate with 2 - 3 yrs of experience in customer Support.
- Track record of over - achieving quota.
- Strong phone and verbal communication skills along with active listening.
- Ability to multi - task, set priorities and manage time effectively.
- Flexible with Shifts.
Job Particulars
Role others
Education Any Post Graduate, Any Graduate
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id929986
Job Category Others
Locality Address
State Maharashtra
Country India
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