Sr. Team Manager-Tele Calling jobs - Bangalore - Swiss Emmaus Leprosy Relief work India - 2 to 8 years of experience - 09 December 2022

Sr. Team Manager-Tele Calling

Swiss Emmaus Leprosy Relief work India

2 to 8 Years

25000 - 30000 Monthly

Expired

Posted: 09 Dec 22

Job Description

1) Sr. Team Manager-Tele Calling is responsible for ensuring that Tele-calling / F2F Staff have the knowledge and skills to answer donor’s questions, requests for support or problems quickly and effectively. The Sr. Team Manager-Tele Calling has additional responsibility for meeting sales and profitability targets.

2) The performance of individual callers / F2F executives is essential to the success of a call centre. Sr. Team Manager-Tele Calling is responsible for recruiting, training, managing and monitoring callers / F2F Executives so that they have the skills and knowledge to meet the targets and fundraising objectives.