Sr Technical consultant Jobs in Mumbai - orange business services india technology private limited
Job Description
Detailed knowledge of Avaya Communication 6.X, 7.x in a distributed and centralized environment
· Avaya Session Manager 6.x, VoIP (H.323 and SIP) and TDM (ISDN and RBS), CTI applications in a Call Center environment
· Avaya Peripheral Gateways, Avaya CMS, Modular Messaging, AES, Avaya 1X Agent, Avaya IP Agent
· Product installation and troubleshooting on Avaya Aura Communication Manager, Session Manager, System manager, Avaya Aura Experience Portal (AEP), Application Enablement Server (AES), Avaya Call Recorder (ACR), Avaya Call management system and Avaya Voice Portal (AVP) ( preferred)
· Excellent verbal and written communication, interpersonal and customer service skills
· Ability to manage partners and vendors, Time management and prioritization skills, Ability to manage multiple activities and changing priorities
· Self-starter with ability to take the initiative and master new tasks quickly
Job Particulars
About Company
