Sr Technical consultant Jobs in Mumbai - orange business services india technology private limited
Job Description
Critical & Major Incident management
Support SME in Problem management
Change & Operational Project Management
Patch & Release Management
Capacity Management
Knowledge management (KEDB)
Documentation and Reporting
Getting resolution from Third parties, Vendors/OEM and suppliers for fault
Effective handling of Technical Escalations
Ensure Service Delivery as per agreed SOW / SLA
Provide support to SME RFO/ RCA (Root cause analysis) and Preventive maintenance
Participate in assess Risk and Impact.
Take initiatives in learning, certifications & evaluating new Networking Technology & Tools
Contributing in KEDB & MIS customer report preparation on technology part
Job Particulars
Role it software engineer
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id920160
Job Category
Locality Address
State Maharashtra
Country India
About Company
NA
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