Sr Technical Support executive(voice) recruitment at HiPower Support Centre, Bangalore
Job Description
Job Description:
Handling calls and resolving the technical queries of the clients
Should be flexible to work in 24/7 shifts.
Engaged in handling inbound calls of different business Units.
Provide World Class Customer Service.
Desired Knowledge, skills and abilities:
Good knowledge in trouble shooting of hardwares, networking and ISP support.
Good reasoning and analytical skills
Able to communicate fluently in the language required for transaction
Problem-Solving skills
Basic computer knowledge
Typing skills as required by the process
Active listening skills
Ability to comprehend the customer requirement well
Demonstrates basic knowledge and ability to use various applications / tools related to the function / engagement
Salary & Benefits
Performance based incentives
Free Food
Free Transportation
Housing/Conveyance allowance
Medical Insurance
Job Particulars
About Company
HIPower Support Centre, has been in the outsourcing industry for over 4 years. We are a multidisciplinary IT Enabled Services provider, servicing clients across the Globe. Our Indo-American Management team combined with a well-trained team of handpicked India based specialists helps us provide the highest quality support. Our best practices are based on years of meticulous and extensive global market research with continuously ongoing analysis that equips us to handle businesses across varied domains
