Steward - F B Service Jobs - Ooty - The Littlearth Group Ooty

Job Designation: F & B service Steward

Job Location: Ooty

• Greets guests and presents them with the menu.
  
• Informs guests about the special items for the day and menu changes if any.
  
• Suggest food and beverages to the guest and also try to upsell.
  
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
  
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
  
• Performing basic cleaning tasks as needed or directed by supervisor.
  
• Filling in for absent staff as needed
  
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
  
• Communicate to the guest and provide assistance with their queries.
  
• Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
  
• Server food and beverage to the guest as per the course of order.
  
• Observes guests and ensure their satisfaction with the food and service.
  
•  Promptly respond to guest with any additional request.
  
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
  
• desserts and drinks, removing courses, replenishing utensils, refilling glasses.
  
• Prepare mixed drinks for service to your customers table.
  
• Properly open and pour wine at the tableside.