Steward / Hospitality Jobs - Bangalore - V4umanpower
Job Description
- A hostess performs a first tier job; this means that any customer coming into a restaurant or will be greeted by a hostess initially. Possessing the role of first contact, a hostess position is extremely important as a customer will deem the rest of the hospitality setting as good or bad as the first point of contact is portrayed.
- Having established that a hostess’s work is pivotal to the success of any restaurant, these professionals need to understand the need for proper etiquette and service standards along with the ability to take direction and work in a team environment. Hostesses need to be able to work around difficult situations and must possess exceptional organizational skills and problem solving abilities.
Responsibilities
- Greet guests and patrons personally and on the telephone
- Offer appropriate seating arrangements
- Present menus and take orders
- introduce self to customers
Ensure the quantity of menus is sufficient to cater to the number of guests
Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
Set up dining rooms and make reservation arrangements
Maintain clean and organized tables and work area
Assist room service when and as needed
Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant
Maintain all comments card record.