Steward / Hospitality Jobs - Delhi - The Nanee Suites

Eligibility : BVSc, BBA/BBM, BHM, BEd, B.Com, BA

Location : Delhi(Jasola )

Last Date : 01 Nov 2016

Salary : 10000 - 15000 Rs Per Month

The Nanee Suites - Job Details

Job Description (continued) Essential Functions include but not limited to the following:

  • Greets, registers, and assigns rooms to guests.
  • Issues room key to guest.
  • Responsible for proper key control and other security measures.
  • Answers telephone 
  • Transmits and receives telephone messages and sets up guests’ wake-up calls.
  • Date stamps, sorts, and racks incoming mail and messages.
  • Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
  • Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
  • Computes bill, collects payment, and makes change for guests.
  • Makes and confirms reservations.
  • Posts charges such as room, food, liquor, or telephone, to guest folio.
  • Makes restaurant, transportation, or entertainment reservations for guests
  • Deposits guests’ valuables in hotel safe or safe deposit box.
  • Checks out guests and inquires about their stay.
  • Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
  • Actively builds awareness of the Brand to guests.
  • Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
  • Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
  • Confers and cooperates with other departments as needed to ensure coordination of activities.
  • Works toward a 90% walk-in conversion rate goal.
  • Ensures Inn compliance of all company policies and procedures.
  • Adheres to all safety procedures and informs management of any unsafe conditions.
  • Attends meetings and training as requested.

Hiring Process : Face to Face Interview

Job Role: Steward / Hospitality

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About The Nanee Suites

Nanee corporation was founded in 2009 by Mr. Sunil Jain. After having great success in the pharmaceutical industry, both manufacturing and retail, Mr. Jain ventured into real estate and made a name for himself as an investor and later as an underwriter. Having his own hotel was his passion project and he realized his dream in 2011 with the opening of The Nanee Suites, a boutique hotel in Jasola. Now the operations are being run by his son Mr. Abhishek Jain. Under his vision , Nanee corporation has flourished to new heights and has even launched a pure vegetarian Buffet Restaurant - Mumu Dahlin. We are looking for young, enthusiastic, passionate and honest individuals to join our vision of providing luxury hospitality to all.

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