Student Account Manager Jobs in Bangalore,Mumbai,Delhi - Vedantu
Job Description
Recruit will be responsible for handholding student throughout their academic Journey & Ensuring Student Retention & engagement throughout the Academic year and will also be responsible for NPS.
Roles and Responsibilities
1. Single Point of contact for all Student queries.
2. Work with students and parent to get desired Engagement & Retention
3. Provide Individual attentions to students based on their profiling (Socio economic, Interests, Learning styles).
4. Engagement should be established with student.
5. Coordinate with teachers about session details (contents, students feedback etc)
6. Encourages for attending session, taking test asking doubts & watching Replays and provide guidance for sessions/courses
7. Follow up with student for, attendance and motivation
8. Coordinate with support functions and get the issues sorted
9. Daily task including calling Parent/Students.
Desired Candidate Profile
- Should have good interpersonal skills, Student engagement, Telephone Etiquette, Listening Skills, Empathy
- Good Decision-making skills
- Problem solving
Job Particulars
About Company
Vedantu is India's leading Online tutoring company which enables students to learn LIVE with some of India's best-curated teachers. Vedantu`s USP is its quality of teachers.
