Student Support Executive Jobs in Kochi - MWT Consultancy Pvt Ltd

Student Support Executive

MWT Consultancy Pvt Ltd

0 Years

Not disclosed

Expired

Posted: 12 Sep 18

Job Description:

Candidates with good command over English language is preferred. Thorough computer knowledge with introduction to various technologies.
Good exposure to e-Learning environment.
Internet savvy. Preferable experience from education and training sector.
Rotational Shift is there.

Responsibilities:

Monitoring the replies and making sure the client is satisfied.
Researching the LMS for implementing requests from the clients.
Implementing new modules on the LMS and testing its functionality
Coordination with design team for requirement in course delivery.
Coordination with development team in LMS customization.
Technical support to clients in terms of e learning.
Support requests raised by the clients assigned have to be attended & replied satisfactorily & in time.
Attending to the support requests assigned.
Ensure the support requested by students is answered sufficiently & in time.
Coordinating the activities of the e-learning support team and other concerned departments.
Ensure the support requested by students is answered sufficiently and in time.
Implement the course is ready to be delivered on the LMS as required by the client by making sure e learning assessments and content is published and uploaded as per requirement of the educator.