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Support Engineer Jobs in Bangalore - Simplotel

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Support Engineer
Simplotel
Support Engineer Jobs in Bangalore - Simplotel
Last Date 26 Apr 2018

Simplotel - Job Details

Date of posting: 10 Apr 18
Eligibility:
  • BE/ B.Tech (EEE, IS/IT, ECE),MCA, MBA, BBM, B.Com,  from 2017 batch
Job Description:

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems of our customers.

Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Responsibilities:

  • Diagnose and troubleshoot technical issues.
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
  • Provide prompt and accurate feedback to customers.
  • Prioritize and manage several open issues at one time
  • Document technical knowledge in the form of notes and manuals
Skills:
  • Proven work experience as a Technical Support Engineer.
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Should hold a degree in a relevant field, like Computer Science, IT or Software Engineer

Salary : INR 3 - 3.5 LPA

Location : Bangalore

Job Summary

Job Type : Full Time
Job Category : IT/Software,MBA,BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Simplotel

Simplotel is a Hotel Technology company offering Software-as- a-Service (SaaS) to help hotels drive more bookings through all their channels – Website, Online and Offline. The name Simplotel is derived from a combination Simple and Hotel. As the name suggests, our mission is to simplify the lives of hoteliers. Simplotel was founded in August of 2013 and is headquartered out of India’s Silicon Valley - Bangalore. We are proud to have MakeMyTrip, India’s largest OTA, as an investor in our company.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Simplotel recruiting Support Engineer candidates nearby Bangalore.Simplotel vacancies for Support Engineer is recruited through Written-test, Face to Face Interview etc.
Simplotel Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BE/B.Tech(EEE, ECE, IT), MCA, MBA/PGDM, B.Com are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Bangalore can apply for Support Engineer position in Simplotel. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Simplotel recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of Simplotel and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Simplotel and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Simplotel and near your city and get a secured career.