Support Engineer Jobs in Hyderabad - Vihawk Tech Solutions Pvt. ltd.

Support Engineer
Vihawk Tech Solutions Pvt. ltd.
7000 - 18000 Per Month
Vihawk Tech Solutions Pvt. ltd.
Last Date 05 Apr 2018

Vihawk Tech Solutions Pvt. ltd. - Job Details

Date of posting: 04 Feb 18

Job Description: Support Engineers with Networking Knowledge 

  • Provide technical support to the customers and perform troubleshooting for all field inquiries.
  • Resolve all assigned cases for customer support and update all activities on company tracking system.
  • Analyze customer issues and develop necessary actions and ensure optimal levels of customer satisfaction to provide appropriate support for the same.
  • To ensure delivery of product fixes within the timeframe.
  • Manage all customer issues and if required, escalate it to required departments.
  • Perform troubleshooting on all network and application issues and recommend resolutions to ensure better customer services.
  • Maintain accurate reprots/documents and prepare reports on all issues and resolutions.
  • Responsible for installing new security camera systems including cabling and Storage Device (i.e. Network Video Recorders (NVR).
  •  Installing and configuring security systems equipment at on-site locations
  • Testing, adjusting and troubleshooting security systems equipment
  • Handling Work Orders, paperwork and transport materials to work site.
  • Act as liaison between client and Project Manager
  • Btech - Freshers or Experienced Candidates can apply, and must have two wheeler 

Hiring Process : Face to Face Interview, Telephonic Interview

About Vihawk Tech Solutions Pvt. ltd.

Vihawk is a SMART video surveillance solution provider to customers across India. We provide SMART solutions for Security automation and Business Intelligence.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Vihawk Tech Solutions Pvt. ltd. recruiting Support Engineer fresher’s in Hyderabad. The Vihawk Tech Solutions Pvt. ltd. vacancies for Support Engineer is filled through Face to Face Interview, Telephonic Interview etc.
Vihawk Tech Solutions Pvt. ltd. jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BE/B.Tech are selected to full fill the vacancies in IT Hardware Engineer job field. The fresher’s applying for Support Engineer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Vihawk Tech Solutions Pvt. ltd. recruitment, fresher’s are mostly chosen for the department IT Hardware Engineer. To learn more about the current jobs and other details, it is better to go through official site of Vihawk Tech Solutions Pvt. ltd. and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Vihawk Tech Solutions Pvt. ltd. and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.