Support Engineer - Monitoring Services Jobs in Thiruvananthapuram - Nocme Technologies Private Limited Technopark

Support Engineer - Monitoring Services

Nocme Technologies Private Limited Technopark

Not disclosed

Expired

Posted: 22 May 17

Job Description

Job Title: Support Engineer- Monitoring Services

Company: Nocme Technologies Private Limited

Location:Technopark,Trivandrum

Education: B.Tech/B.E/Any Degree with good communication skills and basic knowledge on operating system and monitoring tools

Brief description :

24x7 monitoring service for clients as well as for Nocme
Alerting & call support for client’s IT devices and their monitoring tools
Coordinate with the clients, internal team and the vendors
Work according to the ITIL incident management process
Perform monthly maintenance activities of the IT devices & Monitoring tools

Preferred skills:

Ability to operate effectively in a team environment with both technical and non-technical team members
Ability to work in a self-directed manner and demonstrate initiative
Ability to demonstrate strong analytical, Problem Solving and multi-tasking skills
Good communication (both verbal and written) skills through Email/Skype/Phone
Ability to handle pressure and support multiple clients simultaneously
Should be able to build his/her technical skills in IT infrastructure domain within 6-12 months
Should be able to support and follow as per Standard Operating Procedures agreed with the respective clients
Flexible to work in shifts

Job Particulars

Role it software engineer

Education BE/B.Tech, Any Graduate

Who can apply Freshers

Hiring Process Written-test

Employment TypeFull Time

Job Id306723

Job Category IT/Software

SkillsAnalytics

Locality Address

State Kerala

Country India

About Company

Technopark is the IT hub of the State of Kerala, and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling environment for IT industry that is leveraged by its occupant companies for a competitive advantage.

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