Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

Support Engineering Jobs in Agra - Data Resolve Technology

Support Engineering

Data Resolve Technology
Expired

Posted: 30 Aug 21

Job Description

About Data Resolve Technology
Data Resolve Technologies is a fast-growing young IT product company in the area of cybersecurity and cyber intelligence and helps businesses secure their data from theft and loss, along with business risk mitigation through the security analytics module of their award-winning product 'inDefend Business'. Data Resolve has thousands of footprints in their customers' network spread out in dozens of countries and is highly recommended for any medium-sized company's top management who wants to assess the risk of their business through cyber intelligence and achieve a global standard of data security.

The Game Changers - A national bestseller published by Random House Publishing has covered the story of Data Resolve under the top 20 extraordinary success stories from the Indian Institute of Technology, Kharagpur.

About the internship
Selected intern's day-to-day responsibilities include:

1. Respond to customer cases assigned to you in line with SLA
2. Ensure full understanding of the issue (including impact to customer)
3. Gather logs, configuration details and attempt to reproduce the reported issues
4. Research the issue with team members and in the knowledge base/documentation as needed
5. Document all interactions and case details, including a detailed description of the issue and any resolutions provided/recommended
6. Adhere to company policies and procedures regarding customer handling, case management, and service entitlement verification
7. Participate in knowledge sharing (discussions and input towards knowledge base/documentation)
8. Perform other duties and projects as assigned

Candidate must have good understanding of Linux, Windows, OS and Computer Networks.
Skill(s) required
  • Linux
  • Who can apply

    Only those candidates can apply who:

    . are available for full time (in-office) internship

    . are from Agra, Aligarh, Delhi, Ghaziabad, Gurgaon, Greater Noida, Noida, Mathura, Delhi and neighboring cities

    . have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • 5 days a week
  • Number of openings
    2

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1298853
    Locality Address
    Country India

    About Company

    Data Resolve Technology
    Jobs By Location
    Others also searched for
    Job & career videos
    scroll-icon scroll-icon
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    ARE YOU A FRESHER? REGISTER NOW
    Looking for your first Dream Job?
    Update Resume
    Upload Resume