Support Operations Jobs in Hyderabad - Dee Cee
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Interpret alarm signals received through automation systems (Omnipolis application), including fire, silent panic, medical, commercial trouble, and other hazardous conditions)
2. Provide accurate and timely notification of alarm signals to appropriate respondents & dispatch police, fire, ambulance, and other emergency agencies
3. Maintain accurate and complete documentation of all actions taken in an automated system
4. Update daily reports, forms, and other documentation in a timely and accurate manner
5. Provide excellent customer service at all times
6. Follow company and department policies and procedures
7. Transfer calls to appropriate teams for problem escalation
1. Interpret alarm signals received through automation systems (Omnipolis application), including fire, silent panic, medical, commercial trouble, and other hazardous conditions)
2. Provide accurate and timely notification of alarm signals to appropriate respondents & dispatch police, fire, ambulance, and other emergency agencies
3. Maintain accurate and complete documentation of all actions taken in an automated system
4. Update daily reports, forms, and other documentation in a timely and accurate manner
5. Provide excellent customer service at all times
6. Follow company and department policies and procedures
7. Transfer calls to appropriate teams for problem escalation
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 15th Feb'21 and 22nd Mar'21
3. are available for duration of 6 months
4. have relevant skills and interests
Perks
Additional Information
Omnipolis emergency support operations include acting as the first point of contact to be contacted when emergency assistance is needed. They respond to emergency calls and pass the information to respective stakeholders like police, fire & ambulance to resolve the situation. OERE receives emergencies through a web application platform or calls by mobile phone. They question callers to obtain the information needed to determine an appropriate course of action.
Number of openings-2
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1130175
Job Category Tech Support
Locality Address
State Telangana
Country India
About Company
About Dee Cee
Omnipolis is a real-time emergency hotline service in a public-private partnership with the police. It takes care of the complete security and emergency of a subscriber such as police, fire, bomb, and medical. Omnipolis is a word coined by our company DCSS and has registered a trademark for it.
Omnipolis enables your organization to have real-time communication with public security and disaster management organizations which take care of emergencies such as police, fire, and bomb. In an emergency, such services drastically reduce the loss of life and property. Every organization should and needs to have emergency measures in place to make sure that business continuity can be achieved quickly, as well as to ensure minimum loss to the organization and individual. We have saved over 209 Lacs worth of property and over 10 lives by attending police and fire emergencies in a timely fashion over the last 10 years.
Omnipolis enables your organization to have real-time communication with public security and disaster management organizations which take care of emergencies such as police, fire, and bomb. In an emergency, such services drastically reduce the loss of life and property. Every organization should and needs to have emergency measures in place to make sure that business continuity can be achieved quickly, as well as to ensure minimum loss to the organization and individual. We have saved over 209 Lacs worth of property and over 10 lives by attending police and fire emergencies in a timely fashion over the last 10 years.
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