System Engineer Jobs in Bangalore - Regalix India Pvt Ltd

System Engineer

Regalix India Pvt Ltd

2 to 3 Years

Not disclosed

Expired

Posted: 12 May 20

System Engineer

Regalix India Pvt Ltd

Education/Qualification: Bachelors Degree

Years Of Exp: 2 to 5 Years

Work location: Bengaluru

Position: Immediate Joining

Process: Technical Support, IT Help Desk, Troubleshooting, Hardware Software and Networking Process

Shift: Rotational Shifts

Technical Skills:

Experience handling Cloud-based Voice Infra - Seimens, Cisco, Avaya
Experience working with Linux server operating systems including CentOS and Redhat
General System Administration expertise
Understanding of LAN/WAN Network (Switches, Router & Firewall/UTM)
Hands-on expertise on DNS, DHCP, TCP/IP, Routers
Ability to troubleshoot network issues - LAN & Wireless
Experience handling enterprise-level anti-virus, intrusion detection
Experience handling Windows Desktop support with knowledge of Active Directory
Understanding of SaaS, AWS, GCP, Azure Production Support, ITIL workflow

Skills Required: LAN/WAN, Routers

Role

Minimum Qualifications:

B.Tech/B.E. - Information / computer science
IT Certifications: OS/Networking/Security/Cloud will be a bonus
Excellent Knowledge on Hardware and OS Skills - Windows, MAC, Linux
Proper phone etiquette
Experience of Providing level 1 support to agents in the call center
Possess excellent communication skills, both oral and written
Has a good attitude - should be committed to work
Experience in delivering support to end-users via remote connection applications over the Internet
Possesses experience in remotely diagnosing, resolving hardware, network and software issues involving internet connectivity, VOIP and more
Exemplary Attendance and Punctuality
Should possess abilities to share reports on a regular manner with utmost accuracy
Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks;
Self-imposing standards of excellence rather than having standards imposed.

Duties and Tasks/Essential Functions:

Possess good analytical skills
Effective listening skills
Multi-tasking capabilities
Demonstrated proficiency in typing and grammar
Ability to work effectively in a team environment
Research required information using available resources
Follow standard processes and procedures
Identify and escalate priority issues per set specifications
Redirect problems to the appropriate resource
Stay current with system information, changes and updates
Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions;
Uses effective approaches for choosing a course of action or developing appropriate solutions.
Takes action that is consistent with available facts, constraints, and probable consequences.