Team Lead Jobs - Chennai - Hinduja Global Solutions
Team Lead
Job Description
Job Position: Sr.Customer Officer (Team Lead role)
Job Category: Customer Service, Voice Process (Domestic)
Work Location: Chennai
Compensation : 145,578 LPA
Qualification :
Minimum: +2 or Diploma pass
Any Graduation including BE, B.Tech (Arrears acceptable)
Batch: 2013, 2014 and 2015 passed outs
Desired Experience: 1 year
Shifts: Rotational shifts
Desired Skills:
- Excellent communication skills in any one regional language {Tamil, Telugu, Malayalam, Kannada, Hindi}
- Candidate with moderate English speaking skills desirable
- Basic understanding of computer knowledge and telecom industry
- Self-Confident, objection handling skills, customer centric, flexible for shifts
- Banking knowledge
- Ready to work rotational shifts
- People Management skills
- Knowledge of MS office (especially excel)
- Male Only
Job Particulars
About Company
HGS is a leader in optimizing the
customer experience and helping our clients to become more competitive.
HGS provides a full suite of business process management services from marketing and
digital enablement services, consumer interaction
services to platform enabling back office business services. By applying analytics and interaction transformation
design to deliver innovation and thought leadership, HGS increases revenue,
improves operating efficiency and helps to retain valuable customers. HGS
expertise spans the telecommunications
and media, healthcare,insurance, banking, consumer electronics
and technology, retail, consumer packaged
goods industries, as well as the public sector. HGS operates on a global landscape with about
40,000 employees in 65 worldwide locations delivering localized
solutions. HGS, part of the multi-billion dollar Hinduja Group, has over
four decades of experience working with some of the world's most recognized
brands.