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Team Leader Jobs in Bangalore - OutSourceACE

Team Leader

OutSourceACE
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 19 Sep 18

Job Description

  • Supports team manager and performs management duties when the manager is absent or out of office
  • Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
  • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
  • Assists management with hiring processes and new team member training
  • Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
  • Communicates deadlines and sales goals to team members
  • Develops strategies to promote team member adherence to company regulations and performance goals
  • Conducts team meetings to update members on best practices and continuing expectations
  • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
  • Ensures company brand materials and physical working spaces meet and exceed company presentation standards
  • Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
  • International Process Management will be an added advantage.


Job Particulars

Role others
Education B.Arch
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id479375
Locality Address Banaswadi
Country India

About Company

OutsourceACE is a real-time Contact Center providing high-quality, cost-effective solution to Large, Medium & Small Enterprise worldwide. In today's business environment, the only constant changes. Our flexibility helps us, and our clients, be on the cutting edge. We understand that business requires change and working with an outsourcing vendor is a paradigm change for many organizations. We, therefore, work with our clients to make the change as seamless as possible.

We have in place all the systems, processes and agent training needed to implement your support requirements quickly and smoothly immaterial of the industry you work with. Whether it's providing lead generation, appointment setting, telemarketing, customer service, email support, Outsource ACE can tailor a support solution to fit your service needs.

We back up all of our service offerings with a commitment to maintaining the most knowledgeable and responsive staff, both on the phones and behind the scenes. We are situated in the Contact Center hub of the world and offers flexible call routing, world-class IVR capacity, and predictive dialing systems with REAL TIME CRM reporting.

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