Team leader Jobs in Delhi,Faridabad,Gurgaon - MFM MANAGMENT SERVICES PVT LTD
Job Description
Include:
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
Job Particulars
About Company
About our Company: Since its incorporation in 2018 as M.F.M Management services has created a mark of excellence in providing the best loan deals to our respective customers across various financial products. Just like Home Loans, Personal Loans, Loans Against Property, Business Loans.
In our organization has an edge in the market with a pool of more than 20,000 happy customers. And have more than 5 Banks & NBFC our associate with us, as well as 250+ relationship managers in multiple banks. To providing better customer services we have multiples channel and in multiples locations . Where we providing best services, consultations with effective and efficient financial advice to our precious customers.
Now we are associated with top leading banks and financial institutions in this country including ICICI Bank, HDFC Bank, Axis Bank, Citibank, PNB HFC, Tata Capital, Standard Chartered, India bulls, SBI and Deutsche Bank.
As a company, we always keep in our mind to continually strive increase our partners base in orders to offer maximum choice and quality products to our customers.
If you have any query pls feel get in touch with us. And please find the attachment of payout details and banks as per location.
We really appreciate your prompt action.
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My Motto “The Best or Nothing”!!
Thanks & Regards,
ROHIT KUMAR
Address:- A-3-202, IInd Floor Garg Complex Guru Nanak Pura Laxmi Nagar
New Delhi-110092 IN
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