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team leader Jobs in Hyderabad - Sitel India

team leader
Sitel India
Sitel India
Last Date 28 Oct 2017

Sitel India - Job Details

Date of posting: 29 Aug 17

Skill Set -

  • Attrition Calculation – Should be good at people retention
  • Absenteeism mechanism – should be able to explain the control mechanism
  • ISP Domain Process
  • MS Excel- should at the intermediate level
  • Data analytics – Should be able to read, prepare and present
  • Matured individual with Strong team handling skills
  • Should be a good motivator.
  • Should exhibit people management skills
  • Strong analytical, solving skills .
  • Needs to have the drive to achieve given targets approach.
  • Process adherence (Check, analyze, Control & Improvement).
  • Drive & adhere to policies & procedures.
  • Should have well versed knowledge about coaching & feedback
  • Develop a strategy the team will use to reach its goal
  • A good communicator - Communicate clear instructions to team members
  • Manage the flow of day-to-day operations
  • Create reports to update the team/Company on the team's progress
  • Understand what leadership means.
  • Should be good at action planning
  • Should be good at RCA
  • Should be good at Preparing and implementing all possible shrinkages optimization plans
  • Location - Hyderabad
  • Salary - will be discussed durning HR round
  • Positions - 2
  • Domain - Voice Process - Inbound Cust Service
  • Shifts - 24*7
  • Immediate Joiners Preferred.
  • Job Type: Full-time

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role : Others

About Sitel India

Sitel is a company of Acticall Sitel Group and collaborates with global brands to help deliver customer experiences. Headquartered in Miami, Florida, Sitel is one of the world’s leading outsourcing providers of customer experience management. With over 30 years of industry-leading experience, Sitel’s 75,100 associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. [1]

The original SITEL (Systems International TELemarketing) was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies. In June 1985, SITEL became the first publicly traded, independent teleservices company and was listed on the NASDAQ through an initial public offering (IPO). Six months later, they moved from NASDAQ to the NYSE as 'SWW'.On January 30, 2007, ClientLogic Corporation announced its acquisition of SITEL Corporation. The combined company would now be called Sitel (now in lowercase letters).and its headquarters moved to ClientLogic's headquarters in Nashville

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Sitel India recruiting team leader fresher’s in Hyderabad. The Sitel India vacancies for team leader is filled through Face to Face Interview, Telephonic Interview etc.
Sitel India jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, BBA/BBM, MBA/PGDM, BFA, B.Com, BA are selected to full fill the vacancies in Others job field. The fresher’s applying for team leader should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Sitel India recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Sitel India and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Sitel India and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.