Team Leader Jobs in Mumbai,Navi Mumbai - Xenon HR

Team Leader

Xenon HR

1 Years

20000 - 30000 Monthly

Expired

Posted: 01 Dec 17

Job Description:

Manage a large and diverse team of Executive’s working towards pre-defined targets
Manage a large and diverse team of CSAs working towards pre-defined targets
Responsible for maintaining discipline and absenteeism of team on the floor
Responsible for staff retention within the team
Ensure prompt and accurate service and achievement of targets
To identify training / coaching needs of the team members and provide the same to the Manager
To assist new members of the team by updating knowledge & bridge process gaps
Be directly responsible towards fostering the development of team by motivating them
To ensure team achieve productivity and quality roster adherenc
Accountable for smooth flow of operations
Coordination between Managers and Team Members
Abide by companies and clients Information Security Polices
Qualification: Graduate/Under Graduate
Working Days: 6 Days a Week (Day Shift)