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Team Leader Jobs - Mumbai - Lsc

Team Leader

lsc
experience-icon 0 Years
salary-icon 15000 - 25000 Monthly
Expired

Posted: 01 Sep 16

Job Description

JD for Team Leader – Quality in BPO Global Company Thane, Goregaon.

Roles & Responsibilities:

  • Manage a team of QAs and work towards pre-defined targets
  • Responsible for maintaining discipline and absenteeism of team
  • Responsible for staff retention within the team
  • Ensure prompt and accurate service and achievement of targets
  • To conduct and initiate weekly/monthly team and client meetings on regular basis to ensure all problems are dealt with effectively & efficiently
  • To identify training / coaching needs of the team members and provide the same to the Manager
  • To assist new members of the team by updating knowledge & bridge process gaps
  • Should be able to motivate team
  • To ensure team achieve productivity for the process
  • Abide by companies and clients Information Security Polices
  • Should have good excel and PowerPoint knowledge
  • Should have good analytical knowledge

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id226342
Locality Address
Country India

About Company

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