Team Leader Jobs - Mumbai - Lsc
Job Description
JD for Team Leader – Quality in BPO Global Company Thane, Goregaon.
Roles & Responsibilities:
- Manage a team of QAs and work towards pre-defined targets
- Responsible for maintaining discipline and absenteeism of team
- Responsible for staff retention within the team
- Ensure prompt and accurate service and achievement of targets
- To conduct and initiate weekly/monthly team and client meetings on regular basis to ensure all problems are dealt with effectively & efficiently
- To identify training / coaching needs of the team members and provide the same to the Manager
- To assist new members of the team by updating knowledge & bridge process gaps
- Should be able to motivate team
- To ensure team achieve productivity for the process
- Abide by companies and clients Information Security Polices
- Should have good excel and PowerPoint knowledge
- Should have good analytical knowledge
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id226342
Job Category BSc/BCA/BBM , Others
Locality Address
State Maharashtra
Country India
About Company
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