Team Leader Jobs - Mumbai - SAAR IT Resources Pvt Ltd

Eligibility : 12th Pass (HSE)

Location : Mumbai

Last Date : 21 Oct 2016

Salary : 15000 - 17000 Rs Per Month

Experience Required: Freshers

Hiring Process : Face to Face Interview

SAAR IT Resources Pvt Ltd - Job Details

  • To manage the day–to-day planning, operation and problem-solving of a team of agents 
  • Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call.
  • Training and development of staff.
  • Work very closely with team members to solve customer problems. 
  • Also needs to understand agent's problems and weaknesses and address these
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