Tech Support Executive Jobs in Chennai - Utiprime technologies
Job Description
- Respond to customer inquiries
- Answer calls professionally
- Research required information using available resources
- Handle and resolve customer complaints
- Enter customer information
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Complete call logs and produce call reports
- Track and route problems and requests and document resolutions
- Hardware or networking knowledge will be preferred
- Working knowledge in MS - Excel
- Fluency in spoken Hindi
- English is must.
- One year or more experience in a call center environment
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, BCA, BSc, MCA, CS, MSW, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id328129
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Exovy Job Searcha premier Staffing, Web, Digital Media & Biometric Technology Company. It is an organization of professionals who are committed to deliver quality services to Industry. Exovy Job Search is promoted and managed by experienced professionals having multidisciplinary skills & expertise, backed by a wide network of associates and consultants.
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