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Tech Support Executive Jobs in Hyderabad - Carrera Technology Private Limited

Tech Support Executive

Carrera Technology Private Limited
experience-icon 0 to 1 Years
salary-icon 12000 - 25000 Monthly
qualification-icon Diploma, B.Com, BA, BE/B.Tech, 12th Pass (HSE), BSW, Other Graduate
Expired

Posted: 24 Jan 19

Job Description

  • Voice:In Voice based BPO, agents make calls to the customers and sell product and services and troubleshoot the problems. 
  • Voice based BPO can be divided into two portions: inbound and outbound call center. Whereas Non voice based BPO comprised of back office work, IT outsourcing, HR etc.
JOB DESCRIPTION
Skills:
  • Customer Support associate
  • Non-Technical 
  • 0 to 1 years of experience in troubleshooting, (Any customer Support) . 
  • Excellent communication.
  • Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
  • Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention. 
  • Predominantly Voice Interaction support and also through email, chat & remote support.
  • Communication skill
  • Effective relationship with the client.
  • Shift Rotational Shift 

Job Particulars

Education Diploma, B.Com, BA, BE/B.Tech, 12th Pass (HSE), BSW, Other Graduate
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id552018
Locality Address
State Telangana
Country India

About Company

Carrera Technology Private Limited is founded by highly competent and experienced Professionals to provide Human Resource Services on outsource basis in the areas of both IT & Non-IT like Manufacturing, Banking, Insurance, Bpo, Kpo etc. Creative i Technologies continue to expand the range of services to meet their needs and support the growth of business activities. Carrera Technology Private Limited has a dynamic and committed team with network who brings a flexible, energetic and focused approach to all Human Resource activities on behalf of esteemed clients. Carrera Technology Private Limited team brings a pro - active and innovative approach to work with clients. Carrera Technology Private Limited Team is able to do this as a result of their highest quality of industry wide experience at very responsible level, to give unchanged services. Creative i Technologies endeavors always to remain one step ahead of industry expectations and always ahead of competitors. · The mission is to provide comprehensive professional services. · Creative i Technologies places extraordinary emphasis on high standards, dynamic and flexible approach to business and attention to the finest details. · Creative i Technologies motto is to ensure quality services for providing the highest levels of customer satisfaction. Our impressive range of blue chip clients across all industry sectors, allows us to specialize in: Childcare Construction EngineeringEnergyExecutiveFianance and AccountingGovernment Health and NursingHospitality and TourismHuman ResourcesIndustrialInformation and TechnologyLegalMechanical Mining and Mining ServicesOffice Support and SecretarialProfessional ServicesPropertyRetail SalesSales and MarketingTransport and Logistics We partner with our clients to search for, attract, screen and appoint exceptional people more effectively. Our corporate recruiting practice is committed to supporting our clients as Employers of Choice resulting in them attracting and securing top talent faster, more economically and with a better return on investment. Now more than ever, staying ahead in today's competitive environment means organizations cannot afford the luxury of making a poor hiring decision or having employees misaligned to objectives. Modern business demands we have the right people doing the right things, the right way, at the right time. MOST IMPORTANTLY, WE HAVE NEVER LOST SIGHT OF THE IMPORTANCE OF OUR CLIENTS, OUR CANDIDATES AND OUR STAFF. SERVICES  Carrera Technology Private Limited supply temporary or permanent recruitment services to our clients and we operated in virtually all industry sectors. We have specialist divisions and we can assist our clients with sourcing staff ranging and office support.Carrera Technology Private Limited work hard with our candidates to assist them in achieving their goals. You will receive specialist advice from an experienced recruitment consultant that is in touch with what employers are seeking in your application package. We provide assistance for writing professional resumes.Carrera Technology Private Limited can offer clients a range of services that best suit the requirements to successfully fill your role, whether it is a screening service right through to a full recruitment service which includes reference checks, coordinating interviews and salary negotiations. We also offer additional services available as part of the recruitment service such as skills and aptitude testing on computer packages, psychological or psychometric testing. Our clients on both ends consistently give us great feedback and this is because we have never stopped caring about people.Carrera Technology Private Limited can offer advice in human and management consulting, salary and remuneration, payroll and financial services.Carrera Technology Private Limited has helped candidates to FIND work and employers FIND great staff.Carrera Technology Private Limited skilled migration experts can assist to provide both recruitment expertise and migration services. Our overseas skilled trade workers are highly motivated and will provide you with a stable workforce that is reliable, punctual and possess a very strong work ethic. We have established key relationships within Chennai , Bangalore and Hyderabad , which enables us to professionally source screen and test candidates to ensure you receive quality labour.Our business success is built on a very simple model. Do a much better job than everyone else.We in business, solely because of YOU. We have never forgotten that. RIGHT PEOPLE, RIGHT PLACE, RIGHT TIME.
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