Tech Support Executive Jobs in Jaipur - WIPL
Job Description
Roles & Responsibilities :
- Handling L1 & Phone Support issues
- Escalate, follow-up and fix recurrent issues to the concerned department.
- Provide friendly and passionate customer support on call/chat
- Handle tickets/live chats efficiently
- Ability to work in 24*7 rotating shifts
Required Skills :
- Operating Systems:Good understanding of Redhat / Linux based OR Windows 2008/2012 systems.
- Improving Customer Interaction
- Fundamentals:DNS & Networking Fundamentals,TCP / UDP, IP Routing.
- Application Protocols
- Control Panel
Job Type: Full-time
Job Particulars
Education M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id291885
Job Category MBA , BSc/BCA/BBM , Tech Support
SkillsServer Administration
Locality Address
State Rajasthan
Country India
About Company
We are a MNC, with our presence in India & Singapore and data centres across the globe . WIPL is a 16+ year old customer-oriented company that provides premium web hosting & cloud computing services to support businesses & end-users in over 35 countries.
Our services include Domain Name Registration, WordPress Hosting, Joomla Hosting, Drupal web hosting, Cloud Hosting, Windows Reseller Hosting on Windows & Linux platform, Virtual Private Servers, CDN Solutions, Complex Load Balanced Managed Dedicated Servers, Digital Certificates, E-Commerce Business packages with Payment Gateway services & more.
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