Tech Support Executive Jobs in Pune - Prompt Personnel
Job Description
Essential qualification |
Graduation in Electronics and Telecom/Computer Engg with 0-1 yrs experience in above areas |
Key Objectives of the position |
|
First Interaction with customer from technical Perspective & identification of the technical problem |
1 |
Customer Front Line for Trouble Reporting |
2 |
Trouble Ticket Assignment to different technical teams |
3 |
First Level Troubleshooting for IP/Transport Layer Issues |
4 |
MPLS Basic Troubleshooting and Fault isolation |