Tech Support Jobs in Hyderabad - Cozy Infosystems Pvt Ltd.

Tech Support

Cozy Infosystems Pvt Ltd.

0 Years

12000 - 18000 Monthly

Expired

Posted: 25 Sep 18

Job Description

Understand and become conversant in a relatively large software application.
Understand, interpret, reproduce, and diagnose customer problems.
Perform Root cause Analysis.
Teach solutions to customers.
Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system.
Work with members of the team and other departments/teams to resolve product issues.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id483124

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address

State Telangana

Country India

About Company

Cozy POS is excellent POS software applicable for retail industry. Point of Sale Software is well designed to manage the business more efficiently. Some of the key modules in the Point of Sale Software are Billing, Table Ordering, Take Away, Delivery ordering, Delivery tracking, Customer management, taking & managing orders as per order types, flexible menu management, Multiple Menu, Customizable buttons to match the business operation. It also comes with many back office features such as stock management, purchases, stock transfers, recipe management, employee and user access management. Point of Sale Software is fully loaded with advanced features like in-built loyalty management, future ordering, table reservation, cash management, integration with accounting package, integration with external loyalty programs and many more required for present day businesses.

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