Technical Chat / Web Chat / Non-Voice / Technical Live Chat / BPO Call @ Shabreen @ 9535175728 Jobs in Bangalore - Black And White Business Solutions

 Dear Candidate,          
Greeting from Black and White Business Solutions Pvt Ltd..!! Huge Openings for Non Voice process  
INTERNATIONAL PROCESS - Sr. TECHNICAL SUPPORT REPRESENTATIVE Technical Support : Voice / Semi Voice / Non Voice Process 

• Technical Trouble Shooting
• Hardware and Networking
• IT Help Desk
• Desktop Support
• Technical Chat / Email Support
• IT Trouble Shooting

Technical Skills :   
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple  
Designation :  
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Roles :

• Handle technical support questions via our ticketing system.
• Help customers set up their website Help transfer customer accounts from other providers.
• Help customers with script and software upgrades Help and repair infected and compromised accounts.
• Handle server monitoring tickets and repair systems in
• event of failures. Help build and configure new servers
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning technical issues / server issues through chat support
• Microsoft environment knowledge
• Have some level of technical understanding of the products building up a desktop service
• Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
• Basic Troubleshooting, Monitoring, Backup
• Doing Email configuration-Outlook

Skills Required : 

• Should be flexible with rotational Shifts
• Graduates / PUC / Diploma fresher or Experience can apply

Benefits :  

• Day / Rotational Shifts
• Salary - upto 4.5lpa
• Unlimited incentive Structure
• No registration Fees(Free placement).

For more quires please
Contact :Shabreen @ 9535175728 Email -id : hr5728@blackwhite.in

Documents Required :  
Fresher :

• 10th / 12th / Graduation all semester Marks card
• Aadhar Card ID proof
• Pan Card ID

Experience : 

• Previous Companies Offer letter / relieving letter / one month pay slips
• 10th / 12th / Graduation all semester Marks card
• Aadhar Card ID proof
• Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************
 Job Summary
Job Type : Full TimeJob Role : OthersJob Category : OthersHiring Process : Face to Face InterviewWho can apply : Freshers