Technical Customer Support Associate Trust Safety
Basic Qualifications:
- BE/Btech, B.Sc., BCA from 2018 & 2019 graduates with 55% throughout in their academics
- Graduation in anystream.
- Good communication skills both verbal andwritten.
- Flexible to work in shifts and staggered weekoffs.
Preferred qualifications:
- Background with eCommerce, risk, and fraudinvestigations
- Self-disciplined, diligent, proactive and detailoriented
- Time management and organizationalskills
- Effectively prioritizes work time to ensure productivity and fulfills department standards for timespent
- Demonstrated ability to deal withambiguity
- Excellent written and spoken English and an ability to compose a grammatically correct, concise and accurate writtenresponse
- Demonstrated ability to analyze problemslogically
Amazon is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Amazon Web Services (AWS) Simple Email Service Investigation team. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online risk. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
The Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions.
The Risk Investigator will be required to engage in frequent written and verbal communication. They may also be required to contact customers by phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Willingness to work weekends and overtime during peak periods.
Salary : A+
Work Location : Bengaluru
Interview Process:
- Online test to be Conducted between 13th June 2020 - 9 AM - 3 PM
- Face to Face interview (Virtual)
Note: Due to the effect of COVID-19, AWS has decided the interview will be on remote online test which can be taken from anywhere. (Candidates must apply here to get their name registered for online test).
About Us
Amazon Web Services
Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon’s cloud product line, referred as Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. Amazon Development Centre (India) Private limited (‘ADCI’),is looking for an experienced and qualified personnel to join its Customer Support team in India focusing on Amazon’s AWS – referred as AWS Support team.
As a member of the AWS Support team, employed with and working for ADCI, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications on AWS Cloud.
As a member of the AWS Support team, employed with and working for ADCI, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications on AWS Cloud.
Disclaimer: This Content is provided by Amazon Web Services, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.