Technical Engineer/Project Eng Jobs in Jaipur - TALENT PULL
Job Description
Position: Technical Engineer/Project Eng
Work Location-Jaipur
Min required Qualification: B.Tech (EC)/Diploma in EC
Min Required Exp:2 years
Mode of a hiring-On roll of TALENT PULL
Budget- up to 2 Lakh Per annum
Job Description:
® Support network systems deployed and managed by the organization for its customers.
® Act as the primary point for managing and resolving customer service technical support issues
® Provide first level 24x7x365 escalation support for customers.
® Elevate client experience by demonstrating ownership and empathy to clients over all modes of communication - Call, Chat and Email.
® Providing online support to the end-users.
® Giving demo & online support to customers.
® Monitoring All Performance log reports.
® Maintain the daily Bugs and Customization reports.
® Handling the testing of equipment’s etc.
Desired candidate profile:
® Candidate should be well versed with Optical Fiber Networking.
® Ensure that the entire Networking Infrastructure is under 24x7x365 surveillance and alerts are proactively monitored, reported and resolved or escalated in a timely manner.
® Ready to allocate anywhere on Pan India location.
® Candidate should have strong academics and sound technical awareness.
® Should be able to interpret the problem statement conveyed by the client
Job Particulars
Role engineer core non it
Who can apply Experienced (2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id707792
Job Category Core Technical
Locality Address
State Rajasthan
Country India
About Company
Vision:
Maintain
commitment to stay development processes that recruit those Engineers, who are
willing to make the revolution in Telecommunication Industry with their
Passion, hard work with smartness, their unlimited capabilities, Nurture and
retain the right people and further develop their expertise and their
commitment to our core values.
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