Technical Fault Manager Jobs in Samastipur,Aurangabad (Bihar) - Tata Communications Ltd
Technical Fault Manager
Job Description
Fault Management of the following platforms: 5ESS, DMS, GTD-5
· Level 1 Fault management of 5ESS,DMS,GTD-5
· Troubleshooting Switch fault, diagnostics and resolution of faults.
· Troubleshoot basic translation issues using translations verification tests, test lines, and signaling applications.
· Outage Management Process by defining High-Impact outages,
scheduling technical calls, activating management notification and escalation process.
· Emergency Handling and chronology preparation.
· Technical discussion on outage recovery and providing root cause analysis.
· Coordinating with OEM Support team for handling resolved cases
- Ensuring Post check of activities done during MW period
- Preparation of script and Impact analysis for changes that needs to be done in core nodes
- Ensuring proper closure of tickets from region and cross functional teams
- Preparation and maintenance of reports as per requirement.
- Good English communication.
- 1. Cisco Data Center products (Nexus 9000, Nexus 3000, Nexus 7000/5000) – Mandatory
a. Cisco ASR 9K (IOS XR)
2. Routing/Switching: BGP, OSPF, EIGRP, MST, PVST, Multicast (mandatory)
3. Additional: VXLAN, ACI
4. Certifications: CCIE Preferred