Technical Support Analyst/Sr.Technical Support Associate Jobs in Bangalore - Black And White Business Solutions
Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
WE'RE Hiring for Technical Support (CHAT PROCESS) / Web Chat / Web Hosting / Non-Voice
Spot OFFER in a Day Interview process
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's
Greeting from Black and White Business Solutions Pvt Ltd..!!
WE'RE Hiring for Technical Support (CHAT PROCESS) / Web Chat / Web Hosting / Non-Voice
Spot OFFER in a Day Interview process
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's
Free placement @ Black and White Business Solutions Pvt Ltd
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience : Freshers / Experience
Sal : upto 4.5lpa
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
Customer :
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing
JOB Role :
Required Candidate profile One day interview process - Freshers can apply Desired Candidate Profile
* Possess good communication skills, both oral and written
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
Customer :
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing
JOB Role :
- Engaged in handling calls of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Required Candidate profile One day interview process - Freshers can apply Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3 Passout
* Should be flexible with rotational shift.
*PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*
*PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1091102
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Cox Town, HBR Layout , Hebbal , Kammanahalli , KR Puram
State Karnataka
Country India
About Company
Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Considered one of the top recruitment firms in Bangalore. We are the pioneer of organized recruitment services in India. Over the years we have played the role as preferred recruitment partners to multinationals and leading Indian businesses which enabled us to emerge as the leading recruitment brand nationally. We follow 360 degree holistic view of a candidates qualification, experience and most important personality traits. We boast on the fact that we and have helped careers of over thousands of professionals through our work. Devoted to both clients and candidates, we power the world of work
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