Technical Support Analyst/Sr. Technical Support Associate Jobs in Bangalore - Black And White Business Solutions

Black And White Business Solutions - Job Details

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

WE'RE Hiring for Customer Support / Technical Support ( Voice)

Contact: HR Priya

Contact Number - 9900037877

Email: hr7877@blackwhite.in

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc/ BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience: Freshers / Experience

Sal: up-to 4.5lpa

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts

Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing

JOB Role :

• Engaged in handling calls of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Venue:

Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank

For more quires Call

Contact: HR Priya

Contact Number - 9900037877

Email: hr7877@blackwhite.in

Required Candidate profile

One day interview process - Freshers can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written

*Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2 , 10+3 Pass out
* Should be flexible with rotational shift.

*PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*

About Black And White Business Solutions