Technical Support Analyst/Sr.Technical Support Associate Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Candidates Currently located in Bangalore only can apply.

COMPANY PROVIDES LAPTOP - WORK FROM HOME- BROADBAND REIMBURSEMENT(CLIENT INCENTIVES - MANY MORE BENEFITS.

IMMEDIATE JOINERS ONLY - PLEASE DO REFER YOUR FRIENDS AND SHARE THIS JOB.

Interview Mode: Telephonic - Should be available in Bangalore, looking only for immediate joiners.

HUGE HIRING! Immediate Joining.

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience
Sal: Fresher 15k to 20k
Experience : upto - 32k

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts

Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing

JOB Role :

Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.