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Technical support Associate L1/ L2 / Hardware and Networking support. Jobs in Bangalore - Black And White Business Solutions

Technical Support Associate /Hardware/Networking Support/International BPO
Black And White Business Solutions
Bangalore(Bannerghatta Road , Bommanahalli, BTM , Electronic City , Indiranagar )
2018 - 2020
0 to 3 yrs
15000 - 30000 Monthly
Black And White Business Solutions
Last Date 08 Mar 2021
This Job is Expired

Black And White Business Solutions - Job Details

Date of posting: 07 Jan 21

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk

ONE DAY INTERVIEW PROCESS - PLEASE CARRY ALL THE DOCUMENTS TO COLLECT OFFER ON SAME DAY.

WORK FROM HOME / WORK FROM OFFICE - SHOULD BE FLEXIBLE FOR BOTH.

Technical Support: Voice 

  • Technical Trouble Shooting

  • Hardware and Networking

  • IT Help Desk

  • Desktop Support

  • Technical Chat / Email Support

  • IT Trouble Shooting

Technical Skills :

Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple

Roles :

  • Handle technical support questions via our ticketing system.

  • Help customers set up their website Help transfer customer accounts from other providers.

  • Help customers with script and software upgrades Help and repair infected and compromised accounts.

  • Handle server monitoring tickets and repair systems in

  • event of failures. Help build and configure new servers

  • Keep track of request and make sure they are implemented as planned

  • Participate in incident handling concerning technical issues/server issues through chat support

  • Microsoft environment knowledge

  • Have some level of technical understanding of the products building up a desktop service

  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support

  • Basic Troubleshooting, Monitoring, Backup

  • Doing Email configuration-Outlook

Skills Required :

  • Should be flexible with rotational Shifts

  • Graduates

Documents Required :

Fresher :

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Card ID

Experience :

  • Previous Companies Offer letter / relieving letter / one month pay slips

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Card ID

*PLEASE DO REFER YOUR FRIENDS*

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Black And White Business Solutions

Black And White Business Solutions
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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