Technical Support / Customer Support / International BPO / Voice / Semi Voice Process / Contact HR Spoorthy @9980003861 Jobs in Bangalore - Black And White Business Solutions

Dear Candidate's,

Greeting form Black and White Business Solutions Pvt Ltd..!!

Huge openings with International Voice in Various Domain

* Telecom * Media * Healthcare * Banking * Technical * Accounts 

Contact Details:

HR SPOORTHY @9980003861

Email: hr3861@blackwhite.in

Black And White Business Solutions Pvt Ltd for Spot Offers in  Fresher / Experienced can apply Desired Candidate Profile 

Looking for Immediate joiner !!

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US / Day Shift Experience : Freshers / Experience

Sal : (freshers 2lpa) -( Experience up to 4.5lpa)

Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr.Customer Support 

Technical Support :
Troubleshooting Command for IP Adress/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control Panel/ Internet setting

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Customer Support - AR caller - US healthcare - Claims / Insurance / Telecom.

• Health Care
• Accounts Receivable
• Medical Billing
• Insurance
• Banking / collections
• Accounts & Finance

* Possess good analytical skills - detail-oriented

* Possess good communication skills, both oral and written

* Have a good attitude - should be committed to the work.