Technical Support-Delivery Analysis Jobs in Noida - American EPAY Systems Private Limited
Technical Support-Delivery Analysis
American EPAY Systems Private Limited
0 Years
Not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 19 Feb 21
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Work closely with the service delivery technical support managers, leadership group, supporting customers for level 1 cases
2. Adjust customers' system setup according to new customer requirements or plan changes
3. Adhere to the sops and set protocols driving the department's matrices and maintain the contractual service level agreements for EPAY customers
1. Work closely with the service delivery technical support managers, leadership group, supporting customers for level 1 cases
2. Adjust customers' system setup according to new customer requirements or plan changes
3. Adhere to the sops and set protocols driving the department's matrices and maintain the contractual service level agreements for EPAY customers
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Sep'20 and 23rd Oct'20
3. are available for duration of 6 months
4. are from Noida and neighboring cities
5. have relevant skills and interests
Perks
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum
Number of openings-4
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type0
Job Id1124260
Job Category Diploma , Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
American EPAY Services, a growing SaaS provider of human capital management solutions, is seeking a smart energetic Technical support representative with a strong customer service aptitude to work at our Noida office. This is an exciting and unique opportunity for a software support professional to join a highly entrepreneurial, collaborative organization that is looking to become a leader in the human capital management space.
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