Technical Support Engineer - BMS Jobs in Chennai - Trane

Technical Support Engineer - BMS

Trane

0 to 3 Years

Not disclosed

Expired

Posted: 12 Nov 20

Job Description

At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

Responsibilities

Support software application users with technical assistance in the areas of user permissions, remote access, application questions, application usage and defect resolution
Use software tools for user requests management, progress tracking and knowledge retrieval
Develop technical expertise for assigned products and general knowledge of all Digital products
Perform root cause analysis and defect resolution

Contribute to standard work and templates

Qualifications

Minimum requirements:

Bachelor’s degree in science, technology, engineering, or similar field
Excellent command of English. Excellent communication skills, both written and oral
Quickly identify problems through investigative techniques
Demonstrated ability to meet short- and long-term deadlines
Strong customer service focus and ability to keep a positive demeanour under stress

We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share a passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.