Technical Support Engineer Jobs in Ahmedabad,Mumbai,Navi Mumbai - Roambee
Technical Support Engineer
Roambee
Expired
Posted: 07 Jun 18
Job Description
The Customer Success Support Engineer is a new role at Roambee.
- He or she will play a vital role in providing solution to customer’s problem statement and support issues faced by customers of a fast-paced global start-up.
Responsibilities
- Become a Subject Matter Expert (SME) for our product.
- Work on our ticketing system to resolve issues faced by our existing customers
- ERP management.
- Work in coordination with the sales team and customer success team to provide product-based support to them.
- Work with the engineering team to fulfil customer requests and solve their issues.
- Performing UATs on our product and software releases Requirements
- B.tech degree in any field, CS and IT preferred.
- Our compensation consists of salary, performance bonus, and stock options.
Job Particulars
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id432130
Job Category Tech Support
SkillsTech Support
Locality Address
State Gujarat, Maharashtra
Country India
About Company
Roambee Corporation() is a Santa Clara based IoT tech startup revolutionizing the way goods, shipments, and assets get monitored in real-time around the world.
With 200+ customers in over 15 countries, and offices in USA, India, Germany, Mexico, Brazil, South Africa, and the UAE, we work with our customers to ensure they have a new degree of control of their supply chain and assets than ever thought possible. Roambee has entered into a strategic partnership with Deutsche Telekom.
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