Technical Support Engineer Jobs in Bangalore - ARA Resources Pvt Ltd
Job Description
Eligibility Criteria
· Any bachelor degree (completed or completing within 6months) with relevant experience.
Good command over English (Spoken/Written)
·
Basic computer hardware knowledge
Basic computer hardware knowledge
Responsibilities
The tasks of these Engineers could include one or more of the following: Must possess the zeal to demonstrate Customer First culture in every interaction
·
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
·
Ability to provide solutions to customers that may involve selling the customer a product or
service to fix the issue.
Knowledge and skills: · Active demonstration of Self-Time and Task Management. · High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
· Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues ·
Knowledge and skills: · Active demonstration of Self-Time and Task Management. · High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
· Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues ·
Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required
· A+ , N+, MCSA, MCSE Technical certifications would be added advantage
Job Particulars
Education BE/B.Tech
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1214880
Job Category Tech Support
Locality Address Whitefield
State Karnataka
Country India
About Company
We are a niche hiring firm based out of Pune. This position is for a ITES client with office in Bengaluru.
Jobs By Location
Bangalore
Delhi
Ahmedabad
Pune
Chennai
Kolkata
Gurgaon
Noida
Hyderabad
Mumbai
Others also searched for
Job & career videos Subscribe
