Technical Support Engineer Jobs in Bangalore - Artech Infosystem PVT LTD
Job Description
Eligibility: B.E/B.Tech, BSC, BCA, M.E/M.Tech, MCA, MSC 2015,16,17 & 18 batch. No Percentage Criteria, even backlogs candidates can also apply.
Job Description:
- Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
- Providing excellent customer service support to Global customers during every single interaction
- Assisting end users to avoid or reduce problem occurrences
- Adding case resolution to Knowledge Management System
- Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).
Desired Skills:
- Interaction with Global Customers Should Have Understanding Skills of International Customers**
- Voice Process, English Communication Skill Is Mandatory**
- Good Knowledge on Hardware and OS Skills*
- Customer relationship management Should be able to interact with global customers, Ready to accept Inbound and outbound process
Salary: 2.77 LPA
Interview Process: 3 Rounds
- Group Discussion
- Voice and Accent round
- Face to Face round with client-Hewlett Packard
Training Process:
- Candidate has to Under Go Training for 30-45 days. (No registration charges).
- Training will be provided on Technical Skill and Communication Skill.
- Training will be provided Under Professional Trainers.
- Post Successful of Training Candidates will be deployed in HP. (Hewlett Packard)
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id521273
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad,& Chennai. Having global employee strength of 7000+ We are into following different lines of businesses.
Jobs By Location
Bangalore
Delhi
Noida
Ahmedabad
Mumbai
Chennai
Pune
Kolkata
Hyderabad
Gurgaon
Others also searched for
Job & career videos Subscribe
